Privacy Policy

This statement explains what types of information we collect from you, how it is used by us, how we share it with others, how you can manage the information we hold and how you can contact us. The contents of this statement may change from time to time, so please check this page occasionally.

The information we collect

We collect information about you when you engage with us through our website, by email or telephone, or through our partners. Some of this information does not identify you personally but tells us how our services are used. The information we collect may include:

• Your personal details including name, address, employment and contact details
• Your CV, work history, qualifications and references
• Identifiers assigned to your device, including your IP address
• Cookie information
• Details of communications between us, such as emails or call notes
• Any other information you choose to provide to us

How we use this information

We only process information that is necessary for the purpose for which it was collected. Our processing activities include:

• Matching you with roles or candidates and managing the recruitment process (necessary for the performance of a contract and/or our legitimate interests)
• Verifying your identity and right to work, and carrying out relevant background checks (necessary for compliance with our legal obligations)
• Communicating with you and responding to your enquiries
• Sending you job alerts, career advice and recruitment updates where you have opted in
• Market research and statistical analysis to improve our services
• Fulfilling obligations owed to a relevant regulator or authority

Automated decisions and profiling

We will never make automated decisions when processing your data, nor will we use profiling techniques.

How we share this information

We do not sell your information to third parties. We share only what is necessary with third parties who support our business, such as IT and marketing suppliers, and with client employers where you have given approval. No CV is submitted to a client without your prior consent. We may also share information with regulators and law enforcement agencies where required by law.

How long we keep your information

We will not hold your personal information for longer than is necessary. Where you have an ongoing relationship with us, we will hold your information for longer than if your details were obtained in connection with a prospective relationship. Retention periods follow statutory requirements unless there is a further legal or regulatory reason to keep it.

Your rights

• To obtain access to, and copies of, the personal information we hold about you
• To require that we cease processing your personal information if the processing is causing you damage or distress
• To require us not to send you marketing communications
• To require us to erase your personal information
• To require us to restrict or object to our data processing activities
• To receive the personal information you provided in a portable format
• To require us to correct information that is incorrect

These rights may be limited by data protection legislation, and we may be entitled to refuse requests where exceptions apply.

Complaints

If you have a complaint about how we handle your personal information, please write to us at 5 Lumina Way, Enfield, London, EN1 1FS, or email david@sonda-rec.co.uk. If you are still not satisfied, you may contact the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, or use their online form.